Our Personalised Arrival Service ensures a smooth and hassle-free experience from the moment you arrive.
Departure Service
Our dedicated Concierge Agent is committed to ensuring a smooth and seamless departure experience for you
Transit/Connection Service
Transit/Connection Service is designed to ensure a seamless transfer experience for passengers connecting between flights.
Eurostar Meet & Assist
Enjoy a stress-free Eurostar journey with our exclusive VIP Meet & Assist service.
Effortless Travel with Expert Airport Assistance
Make your journey smoother with an expert who knows the airport. Traveling through a busy airport can be stressful, especially when managing a family, a disability, a lot of luggage, a group, or rushing to an important business meeting. Efficiency and ease are crucial, and that’s where we come in.
For busy executives, our Airport Concierge service is a real time-saver. Wherever you travel, you’ll have your own dedicated support team. Whether it’s guiding you through the airport, communicating in the local language, assisting with luggage, handling security, or arranging transport, hotel, meeting or conference room, we ensure everything runs smoothly.
Our Concierge Agents take care of all the details, so you can focus on what truly matters. They’ll meet you at your gate or drop-off point, ready to make your airport experience completely hassle-free.
Airport Locations
Our Meet and Assist Services Worldwide
London Heathrow Airport (LHR)
From £140.00
London Gatwick Airport (LGW)
From £125.00
Suvarnabhumi Airport (Bangkok)(BKK)
From £100.00
Chhatrapati Shivaji Maharaj International Airport Mumbai (BOM)
From £100.00
Indira Gandhi International Airport (DEL)
From £100.00
Sydney Airport (SYD)
From £170.00
Melbourne Airport (MEL)
From £165.00
Glasgow Airport (GLA)
From £220.00
Kuala Lumpur Airport (KUL)
From £100.00
Cairo International Airport (CAI)
From £250.00
Belfast City Airport (BHD)
From £300.00
Edinburgh Airport (EDI)
From £220.00
Services
Our Airport VIP Meet & Assist services
VIP Arrival Service
Our Personalised Arrival Service ensures a smooth and hassle-free experience from the moment you arrive. Here’s what you can expect:
Personalised Meet and Assist: Upon your arrival, a dedicated Concierge Agent will be waiting to personally welcome you at the aircraft jet-bridge gate (where airport regulations permit), holding a sign with your name clearly displayed for easy identification.
Immigration Assistance: The agent will help and guide through immigration as applicable.
Baggage Assistance: You will be accompanied to the baggage reclaim area, where the agent will assist you in collecting your luggage.
Onward Travel Support: The agent will escort you to your onward mode of transport, ensuring a seamless transition to the next stage of your journey.
End of Service: The service concludes once you have been safely accompanied to your onward transport.
For more information or to book the Arrival Service, please contact our support team at booking@airportassists.com
Our dedicated Concierge Agent is committed to ensuring a smooth and seamless departure experience for you. Here’s what you can expect from our service:
Pre-Arrival Coordination: Your Concierge Agent will contact you or your chauffeur in advance to confirm your expected arrival time at the airport.
Meet and Assist: The agent will maintain clear communication with you to ensure a timely and coordinated meeting. Upon your arrival at the agreed airport drop-off point, your personal Concierge Agent will be ready to welcome you.
Assistance & Escort: You will be given a warm welcome and personally escorted to the check-in area. The agent will accompany you through airport security, providing guidance and support as needed.
Lounge Access (if applicable): If you have booked access to an independent departure lounge, the agent will escort you there and ensure you are settled comfortably.
Departure Gate Escort: Once your departure gate is allocated, the agent will escort you to the gate.
End of Service: The service concludes once you have boarded your flight.
For more information or to book the Departure Service, please contact our support team at booking@airportassists.com We look forward to assisting you with a stress-free and efficient departure experience.
VIP Transit Service
Our Transit/Connection Service is designed to ensure a seamless transfer experience for passengers connecting between flights. Here’s a step-by-step outline of what you can expect:
Meet and Assist: Upon arrival, a dedicated Meet and Assist agent will be waiting at the first designated point of the airport after you exit the aircraft and cross the airbridge.
Immigration Support: If applicable, the agent will guide you through the immigration process for a hassle-free transition.
Baggage Collection (if required): Should baggage collection be necessary; the agent will escort you to the baggage reclaim area and assist you in retrieving your luggage.
Check-in Assistance (if required): If you need to check in for your connecting flight, the agent will guide you to the check-in counter and provide any required assistance.
Security Screening: The agent will escort you through airport security, ensuring an efficient process.
Lounge Access (if applicable): If you have pre-arranged access to a departure lounge or are eligible for an airline lounge, the agent will escort you to the lounge entrance.
Gate Escort: When your boarding gate is open, the agent will accompany you to the gate room for boarding.
Service Completion: The service completes once you have successfully boarded your departure flight.
For more information or to book the transit Service, please contact our support team at booking@airportassists.com We look forward to assisting you with a stress-free and efficient transit experience.
VIP Eurostar Service
Enjoy a dedicated Eurostar Meet and Assist service for a smooth, fast, and stress-free journey through London and Paris train stations.
London St Pancras Int'l (UK) to Paris Gare Du Nord (France)
Paris Gare Du Nord (France) to London St Pancras Int'l (UK)
We assist you through the railway station on your Departure & Arrival: We offer you a VIP Meet and Assist service to accompany you and give you the best possible travel experience. All you have to do is enjoy your stay.
Eurostar porter services: Airport Assists takes care of our guests through porter service. We offer you a porter service to make your arrival at the station easier. You don’t have to worry about your luggage or getting to your hotel, we’ll take care of it.
For more information or to book the transit Service, please contact our support team at booking@airportassists.com We look forward to assisting you with a stress-free and efficient transit experience.
What We Are Expert At
Additional Services
Chauffeur/Taxi Service
_____________ Executive transportation to/from airport in luxury vehicles
From £125 (Mercedes E Class)
Chauffeur/Taxi Service
Our professional chauffeurs arrive fully prepared with your address, contact details, and flight information, ensuring a smooth and seamless journey. Sit back and relax while we take care of the rest, getting you to your destination effortlessly and on time.
→
Luggage Porters
_____________ Professional handling of your baggage throughout your journey
From £60 (Heathrow)
Luggage Porters
Our Porter service is ideal for group travelers or anyone carrying more luggage than they can manage alone. Our team will assist with any number of bags, helping to make your journey smoother and more comfortable. Porter charges vary by country and are subject to availability.
→
Electric Buggies
_____________ Convenient transportation within the airport terminals
£80 for 2 guests
Electric Buggies
Electric buggies make your journey easier, offering convenient transportation from security to the departure gate for outbound flights, and from the airbridge to immigration for arriving flights. Please note that this service is subject to availability and the location of your journey.
→
Airport Lounges
_____________ Exclusive access to premium airport lounges worldwide
£50 per person for 2 hours
Airport Lounges
Escape the crowds and enjoy a more peaceful atmosphere, with a selection of high-quality food and Personalised service. With a variety of lounge options available at airports worldwide, you can find the perfect space to relax before your journey.
→
Hotel Accommodation
_____________ Convenient airport hotels with special rates
From £135 per night
Hotel Accommodation
Whether you need a place to rest before or after your flight, our carefully selected hotels provide a relaxing environment with top-notch amenities. With a range of options available at airports around the world, you can enjoy a comfortable stay tailored to your needs.
→
We Are Here to Assist You
At AirportAssist, we go beyond standard meet and greet services to provide a complete travel experience. From luxury transportation to VIP lounge access, we handle every detail so you can travel with ease and comfort.
Ultimate luxury and privacy with our exclusive airport suite experiences
We value the time and quality of travel for each of our clients
Incredible
comfort
Ready for a Seamless Travel Experience
Contact our concierge team to arrange your personalized airport service today
Call for book an order: +44 (0)7754000835
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
