At Airport Assists, we are committed to protecting your privacy and safeguarding your personal data in
accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
We take appropriate measures to protect the security of your personal information. The information we hold will be accurate, up to date, and securely stored in line with our internal security policies. You have the right to access the personal data we hold about you at any time by contacting us. Should you identify any inaccuracies, we will correct or delete the information promptly. While we have implemented robust security measures, including security certifications to protect our website, Airport Assists cannot guarantee against unlawful hacking or unauthorised access via the internet. Any transmission of data to us is at your own risk. Once received, we will use all reasonable efforts to ensure its security on our systems.
We collect and use your personal data to:
In some instances, our services are offered in partnership with other companies. To deliver such services, we may need to share your information with these partners. You may opt out by choosing not to use such co-branded services. Please note that third-party websites linked on our site are not governed by this Privacy Notice. We encourage you to review their privacy policies separately. We may disclose your information where necessary to comply with legal obligations, enforce our terms, or protect our rights, property, or safety, or that of others.
We collect personal data necessary to provide precise and secure airport concierge services, including:
We will only collect sensitive information (such as passport and payment details) with your explicit consent and
solely for booking confirmation purposes.
We do not share your data with unrelated third parties or for marketing/sales purposes. Relevant personal
information is shared only with our service partners and airport authorities, strictly for delivering the agreed
services. Financial data is never shared externally.
Our website uses Google Analytics to better understand user interactions and improve our services. No
personally identifiable information is collected through these analytics. To learn more, please visit Google’s
Privacy Policy.
We use email primarily to confirm bookings, amendments, or cancellations of services. We comply with UK and EU data protection laws in managing your contact preferences.
We maintain administrative, technical, and physical safeguards, including SSL encryption, to protect your personal data in compliance with applicable UK regulations.
This notice may be updated periodically. Significant changes will be communicated via a prominent notice on our website, along with the date of the latest update.
If you have any questions, concerns, or wish to update your personal information, please contact us at: Email: booking@airportassists.com