Experience seamless travel from touchdown to destination with our personalized airport concierge services
Airport Locations
Our Meet and Assist Services Worldwide
London Heathrow Airport (LHR)
From £140.00
London Gatwick Airport (LGW)
From £125.00
Suvarnabhumi Airport (Bangkok)(BKK)
From £100.00
Chhatrapati Shivaji Maharaj International Airport Mumbai (BOM)
From £100.00
Indira Gandhi International Airport (DEL)
From £100.00
Sydney Airport (SYD)
From £170.00
Melbourne Airport (MEL)
From £165.00
Glasgow Airport (GLA)
From £220.00
Kuala Lumpur Airport (KUL)
From £100.00
Cairo International Airport (CAI)
From £250.00
Belfast City Airport (BHD)
From £300.00
Edinburgh Airport (EDI)
From £220.00
Services
Our Airport VIP Meet & Assist services
Our Personalised Arrival Service ensures a smooth and hassle-free experience from the moment you arrive. Here’s what you can expect from our service:
Arrival Service
Personalised Meet and Assist: Upon your arrival, a dedicated Concierge Agent will be waiting to personally welcome you at the aircraft jet-bridge gate (where airport regulations permit), holding a sign with your name clearly displayed for easy identification.
Immigration Assistance: The agent will help and guide through immigration as applicable.
Baggage Assistance: You will be accompanied to the baggage reclaim area, where the agent will assist you in collecting your luggage.
Onward Travel Support: The agent will escort you to your onward mode of transport, ensuring a seamless transition to the next stage of your journey.
End of Service: The service concludes once you have been safely accompanied to your onward transport.
For more information or to book the Arrival Service, please contact our support team at booking@airportassists.com We look forward to providing you with a smooth and stress-free arrival experience.
Departure Service
Our dedicated Concierge Agent is committed to ensuring a smooth and seamless departure experience for you. Here’s what you can expect from our service:
Pre-Arrival Coordination: Your Concierge Agent will contact you or your chauffeur in advance to confirm your expected arrival time at the airport.
Meet and Assist: The agent will maintain clear communication with you to ensure a timely and coordinated meeting. Upon your arrival at the agreed airport drop-off point, your personal Concierge Agent will be ready to welcome you.
Assistance & Escort: You will be given a warm welcome and personally escorted to the check-in area. The agent will accompany you through airport security, providing guidance and support as needed.
Lounge Access (if applicable): If you have booked access to an independent departure lounge, the agent will escort you there and ensure you are settled comfortably.
Departure Gate Escort: Once your departure gate is allocated, the agent will escort you to the gate.
End of Service: The service concludes once you have boarded your flight.
Our Transit/Connection Service is designed to ensure a seamless transfer experience for passengers connecting between flights. Here’s a step-by-step outline of what you can expect:
Meet and Assist: Upon arrival, a dedicated Meet and Assist agent will be waiting at the first designated point of the airport after you exit the aircraft and cross the airbridge.
Immigration Support: If applicable, the agent will guide you through the immigration process for a hassle-free transition.
Baggage Collection (if required): Should baggage collection be necessary; the agent will escort you to the baggage reclaim area and assist you in retrieving your luggage.
Check-in Assistance (if required): If you need to check in for your connecting flight, the agent will guide you to the check-in counter and provide any required assistance.
Security Screening: The agent will escort you through airport security, ensuring an efficient process.
Lounge Access (if applicable): If you have pre-arranged access to a departure lounge or are eligible for an airline lounge, the agent will escort you to the lounge entrance.
Enjoy a dedicated Eurostar Meet and Assist service for a smooth, fast, and stress-free journey through London and Paris train stations.
London St Pancras Int'l (UK) to Paris Gare Du Nord (France)
Paris Gare Du Nord (France) to London St Pancras Int'l (UK)
We assist you through the railway station on your Departure & Arrival: We offer you a VIP Meet and Assist service to accompany you and give you the best possible travel experience. All you have to do is enjoy your stay.
Eurostar porter services: Airport Assists takes care of our guests through porter service. We offer you a porter service to make your arrival at the station easier. You don’t have to worry about your luggage or getting to your hotel, we’ll take care of it.
For more information or to book the transit Service, please contact our support team at booking@airportassists.com We look forward to assisting you with a stress-free and efficient transit experience.
What We Are Expert At
Additional Services
Chauffeur/Taxi Service
_____________ Executive transportation to/from airport in luxury vehicles
From £125 (Mercedes E Class)
Chauffeur/Taxi Service
Our professional chauffeurs arrive fully prepared with your address, contact details, and flight information, ensuring a smooth and seamless journey. Sit back and relax while we take care of the rest, getting you to your destination effortlessly and on time.
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Luggage Porters
_____________ Professional handling of your baggage throughout your journey
From £60 (Heathrow)
Luggage Porters
Our Porter service is ideal for group travelers or anyone carrying more luggage than they can manage alone. Our team will assist with any number of bags, helping to make your journey smoother and more comfortable. Porter charges vary by country and are subject to availability.
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Electric Buggies
_____________ Convenient transportation within the airport terminals
£80 for 2 guests
Electric Buggies
Electric buggies make your journey easier, offering convenient transportation from security to the departure gate for outbound flights, and from the airbridge to immigration for arriving flights. Please note that this service is subject to availability and the location of your journey.
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Airport Lounges
_____________ Exclusive access to premium airport lounges worldwide
£50 per person for 2 hours
Airport Lounges
Escape the crowds and enjoy a more peaceful atmosphere, with a selection of high-quality food and Personalised service. With a variety of lounge options available at airports worldwide, you can find the perfect space to relax before your journey.
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Hotel Accommodation
_____________ Convenient airport hotels with special rates
From £135 per night
Hotel Accommodation
Whether you need a place to rest before or after your flight, our carefully selected hotels provide a relaxing environment with top-notch amenities. With a range of options available at airports around the world, you can enjoy a comfortable stay tailored to your needs.
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We Are Here to Assist You
At AirportAssist, we go beyond standard meet and greet services to provide a complete travel experience. From luxury transportation to VIP lounge access, we handle every detail so you can travel with ease and comfort.
Ultimate luxury and privacy with our exclusive airport suite experiences
Stress-free travel with expert guidance every step of the way.
Call for book an order: +44 (0)7754000835
Arrival
Departure
Transit
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